Terms-Condition and Policy
Terms and Condition
- Laundry deliveries will be made in 72 Hours.
- The Dry Cleaning garments will be delivered in 120 Hours.
- Urgent delivery of garments will be charged @ 100 % Extra.
- For Free Pick up & Delivery, laundry orders should be of Rs.299 or more and for Express Rs.599+.
- Every effort is made to deliver clothes on time, however due to certain unforeseen circumstances, if the delivery is delayed, we will keep you updated about the delivery times.
- Customers are requested to examine garments at the time of delivery.
- We are not responsible for fastness / running of colour / shrinkage / damage to embellishments / embroidery work on the garments during process.
- Every effort is made to remove stains, but Zippy Laundromat & Dry Cleaners, will not be responsible for stubborn and un-removable stains.
- Zippy Laundromat can not be held responsible for breakage of buttons, hooks, beads, trimmings.
- Any misplacement/short delivery/exchange or any issues should be reported to Zippy Laundromat customer care within 24 hours
- All articles are accepted at customers’ risk.
- Please note that we will not be responsible for the upkeep of the garments, if the garments are not collected within 15 days from the date of scheduled delivery.
- We accept no liability for any loss or damage of the clothes arising due to fire, burglary etc.
- The tariff of garments will be decided on a case to case basis depending on the complexity of the garments. The rates mentioned in the price list are indicative and minimal.
- We are digitally active on all the social media platforms.
- We may use the images of your clothes for promotional purposes.
Privacy Policy
- Zippy Laundromat & Dry Cleaners, uses and protects all private information that it collects for its customers such as Customer Mobile Number and personal details.
- Any information shared by users is used with consent for the fixed purpose. By submitting the personal information about yourself, you expressly consent in unequivocal terms that the same can be used in the manner deemed fit and proper in the given facts and circumstances.
- We use this information to give you customised services like:
- Inform you about the status of your order.
- Share new and attractive services that we introduce.
- Share offers and packages.
- Research to get feedback from you on our services.
- Our means of reaching out to you would be any of the following:
- Telephone call
- Whats app message
- Text message
- Email
- Direct Mailer
- For any queries, contact our customer care at 7745005754.
